
From the moment the Helipro team was contacted they were just amazing, everything was taken care of. Graeme and Mere were front and centre guiding and explaining to the patient, his wife, and the resort management each step along the way and if not by their sides being contactable the entire time. Michael was working away diligently till all hours of the morning getting all the paperwork completed to make this a smooth operation. Even though this was an extremely stressful situation for all involved we are all so grateful to the entire team for their professionalism, compassion, and the follow-up communication once our guest had arrived safely in Australia.