From the moment the Helipro team was contacted they were just amazing, everything was taken care of. Graeme and Mere were front and centre guiding and explaining to the patient, his wife, and the resort management each step along the way and if not by their sides being contactable the entire time. Michael was working away diligently till all hours of the morning getting all the paperwork completed to make this a smooth operation. Even though this was an extremely stressful situation for all involved we are all so grateful to the entire team for their professionalism, compassion, and the follow-up communication once our guest had arrived safely in Australia.
Critical Care Transport
Throughout the South Pacific, Emergency Medical Services provides fully dedicated and skilled medical teams offering 24/7 advanced lifesaving support.
Pre-Hospital Critical Care
Based in Fiji, our EMS Critical Care medical team of emergency Doctors, Nurses, Paramedics, and international coordinators are committed to provision of the very best possible care.
24/7 Emergency Services
EMS has its own In-Country assets and medical teams ensuring rapid emergency response times and best patient outcomes.
With our international aviation partners in Australia, New Zealand, Singapore, and USA, EMS provides international MedEvac services including COVID-19 patients.
EMS operates throughout Fiji and the South Pacific Islands providing international aeromedical evacuations with dedicated Helicopter Air Ambulance and MedEvac jets and highly skilled aeromedical teams.
EMS provides private air-conditioned land ambulances with specialist medical staff and equipment for critical care patient transfers to hospitals and airports.
Our purpose-built marine rescue vessel for island medical emergencies, patient transfers to the mainland and private search and rescue operations will be launched mid-2021.
Equipment Sales & Hire
Contact our medical sales office team for more information on the wide range of medical equipment available.
Medical Escort Services
The EMS medical team provides a wide range of Medical Escort Services. The Medical Escort Service is fully coordinated from hospital bed to hospital bed. All aspects of the patients’ care and needs are coordinated by EMS.
Search & Rescue
EMS has significant experience in land-sea & air private search and rescue operations throughout the Fiji Islands, waters, and airspace.
Super Yacht Support
With 10 years’ experience in support services to Cruise ships, yacht, and the superyacht industry, EMS provides a total medical, dental, and emergency response service 24/7.
Film Set Location/Scout
With over 20 years’ experience living in Fiji, the EMS team has intimate location knowledge from urban to the most remote locations of the Fijian islands.
Flight Medic Training
EMS provides comprehensive certified aeromedical training with the trainee flight medics being involved in daily MedEvac operations and standby at luxury 5 and 6-star resorts. Aeromedical trainees will be traveling to and working at idyllic tropical locations.
Medical professionals volunteer their services in support of EMS’s Air, Land, and Sea pre-hospital emergency & rescue operations. Volunteers work and live in picturesque island locations.
Event Medical Standby
EMS specialises in providing qualified film set medic nurses or unit nurses on a short or long-term basis for film productions or events. Our medics are highly qualified professionals with front-line experience. Our unit nurses and medics are fully equipped to deal quickly and effectively with all minor or major medical situations. Our personnel are W.H.O and Fiji Ministry of Health COVID-19 certified.
Brookfield has now developed a very special International MedEvac Insurance policy for South Pacific Islands Brookfield’s MedEvac Insurance coverage is available to all residents and tourists of the South Pacific Islands. Policy holders will get the special Brookfield Group Insurance pricing. This gives Peace of Mind knowing that you don’t have to find hundreds of thousands of dollars when immediate international hospitalisation is essential.
I would like to thank you for the efficient and seamless service in the evacuation of Robert off of our vessel Fiji Princess. Dealing with Helipro not only made the process easier for South Sea Cruises but less stressful for our guests. Such seamless operations provide reassurance to our international clientele whom are often anxious in the event of an incident.